FAQ
Is the steam from the brush hot?
Is the steam from the brush hot?
No, the steam is a cool mist designed to trap fur without discomfort. It’s safe and gentle for your pet.
How noisy is the brush during use?
How noisy is the brush during use?
The brush operates quietly, ensuring that pets sensitive to sound remain calm and comfortable during grooming.
Does it come with a charger?
Does it come with a charger?
Yes, the brush comes with a USB charger.
How long does the water reservoir last?
How long does the water reservoir last?
The water reservoir is long-lasting, providing enough steam for multiple grooming sessions without needing frequent refills.
Where do you deliver to?
Where do you deliver to?
We currently deliver only to the United Kingdom. For more detailed information, please refer to our shipping policy page.
How can I track my order?
How can I track my order?
Once your order is shipped, we'll email you a tracking code. You can use this code on our website's tracking page to follow your package's journey.
What if I’m not satisfied with my purchase?
What if I’m not satisfied with my purchase?
Don’t love it? No problem! Just return it within 30 days and we’ll issue a full refund.
